If you already have an adult passport, you may be able to renew your adult passport. Renewing a passport is simpler than applying for a new one. Find out if you should renew your passport instead of applying for a new one.
You need to contact us as soon as possible to report the theft or loss of your previous passport.
If your passport is lost or stolen but still valid
Since your passport is still valid, you also need to
If your passport is damaged but still valid
If your passport has a valid visa in itTell us on your form if you need the visa and want your original passport back. If you don’t, the visa could be damaged when the previous passport is cancelled.
Avoid this mistake
Don’t forget to tell us if you want a 5 or 10 year passport under section 4 of the form (Period of validity).
Include the following documents with your application form:
All your documents must be in either English or French. If a document is in another language, you must provide an official translation (opens in a new tab) .
You need to include 2 references (opens in a new tab) to include on your application.
Call us ahead of time at 1-800-567-6868 to find out how to submit the application. We answer the phone Monday to Friday
Get information on emergency passport services outside these hours
You can leave a message and ask for us to call you back
We’ll call you with information on emergency services between 9 am and 5 pm (your local time).
The pickup date will be indicated on your receipt.
You can send someone else to pick up your passport if they have
When you get your new passport, make sure your personal information is up to date (opens in a new tab) in the Trusted Traveler Programs (TTP) System.
If your passport is lost or stolen but still valid
Since your passport is still valid, you also need to
If your passport is damaged but still valid
If your passport has a valid visa in itTell us on your form if you need the visa and want your original passport back. If you don’t, the visa could be damaged when the previous passport is cancelled.
Avoid this mistake
Don’t forget to tell us if you want a 5 or 10 year passport under section 4 of the form (Period of validity).
Include the following documents with your application form:
All your documents must be in either English or French. If a document is in another language, you must provide an official translation (opens in a new tab) .
You need to include 2 references (opens in a new tab) to include on your application.
If you need your passport by end of next business day
Paying your fees
Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.
Fees for passport services (urgent pickup)
Passport type | CAN$ |
---|---|
5-year adult passport (age 16 or over) | 120 |
10-year adult passport (age 16 or over) | 160 |
There are other fees for
Additional administrative fee for replacing a valid lost or stolen passport
You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.
How to pay your fees in personYou can pay using any of the following:
All cheques must be made payable to the Receiver General for Canada.
We don’t accept cash or personal cheques.
You can’t pay online for in-Canada services.
You won’t receive a refund for the service fee if you
Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.
The pickup date will be indicated on your receipt.
You can send someone else to pick up your passport if they have
When you get your new passport, make sure your personal information is up to date (opens in a new tab) in the Trusted Traveler Programs (TTP) System.
If your passport is lost or stolen but still valid
Since your passport is still valid, you also need to
If your passport is damaged but still valid
If your passport has a valid visa in itTell us on your form if you need the visa and want your original passport back. If you don’t, the visa could be damaged when the previous passport is cancelled.
Avoid this mistake
Don’t forget to tell us if you want a 5 or 10 year passport under section 4 of the form (Period of validity).
Include the following documents with your application form:
All your documents must be in either English or French. If a document is in another language, you must provide an official translation (opens in a new tab) .
You need to include 2 references (opens in a new tab) to include on your application.
If you’re applying in person and need your passport in 2 to 9 business days
By appointment
You can book an appointment online (opens in a new tab) .
Some locations have a high demand for appointments. Their availability may vary.
Without an appointment (walk-in)
If the location is busy, we may prioritize people who need a passport within 48 hours.
Paying your fees
Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.
Fees for passport services (express pickup)
Passport type | CAN$ |
---|---|
5-year adult passport (age 16 or over) | 120 |
10-year adult passport (age 16 or over) | 160 |
There are other fees for
Additional administrative fee for replacing a valid lost or stolen passport
You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.
How to pay your fees in personYou can pay using any of the following:
All cheques must be made payable to the Receiver General for Canada.
We don’t accept cash or personal cheques.
You can’t pay online for in-Canada services.
You won’t receive a refund for the service fee if you
Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.
The pickup date will be indicated on your receipt.
You can send someone else to pick up your passport if they have
When you get your new passport, make sure your personal information is up to date (opens in a new tab) in the Trusted Traveler Programs (TTP) System.
If your passport is lost or stolen but still valid
Since your passport is still valid, you also need to
If your passport is damaged but still valid
If your passport has a valid visa in itTell us on your form if you need the visa and want your original passport back. If you don’t, the visa could be damaged when the previous passport is cancelled.
Avoid this mistake
Don’t forget to tell us if you want a 5 or 10 year passport under section 4 of the form (Period of validity).
Include the following documents with your application form:
All your documents must be in either English or French. If a document is in another language, you must provide an official translation (opens in a new tab) .
You need to include 2 references (opens in a new tab) to include on your application.
If you’re applying in person and need your passport in 10-20 business days
By appointment
Some locations have a high demand for appointments. Their availability may vary.
Without an appointment (walk-in)
Wait times may be long at some passport offices. If the location is busy, we may prioritize people who need a passport within 48 hours.
Someone else can submit your application for you if you can’t go yourself. Learn more about who can submit a passport application on your behalf (opens in a new tab) .
Paying your fees
Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.
Fees for passport services
Passport type | CAN$ |
---|---|
5-year adult passport (age 16 or over) | 120 |
10-year adult passport (age 16 or over) | 160 |
There are other fees for
Additional administrative fee for replacing a valid lost or stolen passport
You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.
How to pay your fees in personYou can pay using any of the following:
All cheques must be made payable to the Receiver General for Canada.
We don’t accept cash or personal cheques.
You can’t pay online for in-Canada services.
You won’t receive a refund for the service fee if you
Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.
When your passport is processed, it will be mailed to you unless you paid for pick-up service. Mail time is usually 5 business days, but it can vary across the country.
While you’re waiting for your passport, you can check the status of your application online (opens in a new tab) for instant updates.
If you applied by mail
Any original documents you submitted will be mailed back to you. They may be in a separate package than your passport.
If you paid for a pick-up serviceThe pickup date will be indicated on your receipt.
You can send someone else to pick up your passport if they have
Submit the application by mail from Alberta, Manitoba, Ontario, Quebec or Saskatchewan
Service standards don’t include mailing time. Mailing times vary across the country.
Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.
Mailing address (non-courier)
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Submit the application by mail from British Columbia, Northwest Territories, Nunavut or Yukon
Service standards don’t include mailing time. Mailing times vary across the country.
Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.
Mailing address (non-courier)
Government of Canada
Passport Program
PO Box 4000 STN LCD 3
Mississauga, Ontario L5K 0A9
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Submit the application by mail from New Brunswick, Newfoundland and Labrador, Nova Scotia or Prince Edward Island
Service standards don’t include mailing time. Mailing times vary across the country.
Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.
Mailing address (non-courier)
Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3
Government of Canada
Passport Program
22 De Varennes Street
Gatineau, Quebec J8T 8R1
Paying your fees
Your fees depend on what services you’re getting. How you can pay them depends on how you’re applying.
Fees for passport services
Passport type | CAN$ |
---|---|
5-year adult passport | 120 |
10-year adult passport | 160 |
There are other fees for
Additional administrative fee for replacing a valid lost or stolen passport
You must pay this fee if you report a passport as lost or stolen and are applying for a replacement. This fee does not include the cost of the new passport.
How to pay your fees by mailFill out the payment section on your application form with any of the following:
We don’t accept cash or personal cheques.
You can’t pay online for in-Canada services.
You won’t receive a refund for the service fee if you
Only the consular fees (opens in a new tab) , which apply to all adult applications, are refundable if a passport is not issued.
When your passport is processed, it will be mailed to you unless you paid for pick-up service. Mail time is usually 5 business days, but it can vary across the country.
Any original documents you submitted will be mailed back to you. They may be in a separate package than your passport.
While you’re waiting for your passport, you can check the status of your application online (opens in a new tab) for instant updates.
Contact us to update your mailing address if you
If you have a community mailbox, make sure you check it before you contact us about your application.
If you have a NEXUS cardWhen you get your new passport, make sure your personal information is up to date (opens in a new tab) in the Trusted Traveler Programs (TTP) System.
Office closures for statutory holidays
Passport offices and Service Canada Centres will be closed on these dates in 2024:
You must provide proof that you need the passport
Proof you need the passport can be
If we can’t deliver the passport in time to you or your child, we aren’t liable for any losses.
We recommend that you don’t finalize any travel plans until you get your passport.
For more help, see our step-by-step instructions on downloading and opening PDFs. If you still have trouble opening the forms, contact us online or call us at 1-800-567-6868. If you’re outside Canada or the United States, contact the closest Canadian government office abroad.
Passport number, date of issue, and date of expiry
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Check the date of issue. If the date it was issued is within the past 15 years and you meet the other eligibility requirements, you can apply to renew your passport.